Shipping policy

Thank you for shopping with LisNastics. For questions about shipping or your order, contact Lisnastics@gmail.com with your order number.

Shipping destinations and rates

Available shipping destinations, methods, and charges are shown at checkout based on your delivery address and the products in your cart. Please review the final shipping charge before placing your order.

Processing and delivery

Processing and delivery times vary by product, availability, fulfillment partner, and destination. Custom-made or print-on-demand products require production time before shipment. Any delivery estimates provided are estimates, not guarantees. Express shipping, when available, does not eliminate processing or production time. If you need an item by a specific date, please contact us before ordering.

Separate shipments

Orders containing multiple products may ship separately from different fulfillment locations and arrive on different dates.

Tracking

When tracking is available, shipment details will be sent using the contact information provided at checkout. Tracking updates may take time to appear after a shipment is dispatched.

Delivery address and order changes

Please check your delivery address carefully before submitting your order. If you notice an error, contact us promptly. Address changes or cancellations may not be possible once processing or shipment has begun.

International orders

Where international shipping is available, customs processing may delay delivery. Duties, import taxes, or other charges may apply. Review any amounts collected at checkout; additional charges not collected at checkout may be payable upon delivery under applicable local rules.

Delayed, missing, or damaged deliveries

If your package is delayed, appears lost, arrives damaged, or is marked delivered but cannot be found, contact Lisnastics@gmail.com with your order number and relevant details. Please include photos for damaged items or packaging. We will help investigate with the fulfillment partner or carrier and determine an appropriate resolution. Your rights under applicable consumer law are not affected.